Casas Bahia, one of Brazil’s best-known retail chains, offers a branded credit card that blends store perks with the convenience of network acceptance.
If you’re weighing whether to apply, it helps to know who issues the card, what the current cost structure looks like, and which service channels you can rely on.
This guide brings those details together so you can decide with confidence.
Which Bank Issues the Casas Bahia Credit Card
The Casas Bahia credit card is issued and managed by Banco Bradescard S.A., a company in the Bradesco group.
In practice, this means Bradescard is responsible for credit analysis, billing, interest policies, customer service, and dispute handling.
When you apply or request support, you’ll interact with Bradescard’s channels and follow the issuer’s contract and tariff sheet.
This structure is similar to other retailer cards in Brazil that partner with a large bank for issuance and servicing.
Casas Bahia Credit Card Benefits
The card is issued on major networks (e.g., Visa), enabling use in Brazil and abroad, contactless payments, and access to network benefits.
Request and manage the card 100% online (application, invoices, alerts) via the issuer’s/app channels.
Purchases
Recurring offers for cardholders, with campaigns that reach up to 10–15% off on selected products (often highlighted on Wednesdays).
Purchases may be financed in up to 24x or 30x fixed installments (with interest) on selected items, depending on the promotion.
When a purchase is made about 10 days before the statement due date, you may have roughly 40 days until payment.
Adds
50% off Cinemark movie tickets (and Bradesco/Bradescard partner combos, per partner rules); benefits are administered by Cinemark/partners.
Some materials note an extra or doubled limit specifically for installment purchases within Casas Bahia (subject to issuer evaluation).
Interest Rates, Fees, and Key Conditions
Costs can vary by product family (Visa, Mastercard, Elo, Platinum, etc.) and by promotional campaign.
- Rotativo (when you don’t pay the full bill): 19.49% a.m. (591.85% a.a. CET).
- Fatura Parcelada (installment of the statement): 16.10%–18.10% a.m. (499.77%–537.30% a.a. CET).
- Parcelado Fácil (issuer’s invoice financing program): 18.50%–20.50% a.m. (666.69%–739.88% a.a. CET).
- Compras parceladas — na loja (installments on purchases at Casas Bahia): 5.99%–7.99% a.m. (100.99%–118.62% a.a. CET).
- Compras parceladas — outros estabelecimentos / crediário: 7.99%–9.99% a.m. (151.54% a.a. CET, conforme tabela).
- Saque (cash advance) — à vista e parcelado: 8.00%–16.99% a.m. (151.82%–164.19% a.a. CET).
- Anuidade (annual fee): R$ 300,00/ano (exemplos na tabela para Casas Bahia Mastercard Nacional, Mastercard Internacional, Visa Platinum e Elo Mais).
- Cartão adicional: 41% do valor da anuidade do titular.
Customer Service
Central de Atendimento (capitais e regiões metropolitanas): 4004-7332
Central de Atendimento (demais localidades): 0800-701-7332
Ouvidoria – após registro prévio em outro canal (dias úteis, horário comercial): 0800-727-9933
Banco Bradescard S.A. Núcleo Cidade de Deus, s/nº – Prédio Prata – 4º Andar – Vila Yara – Osasco – SP – CEP 06029-900
How to Apply Today (Step by Step)
You can submit your proposal fully online.
- Go to Casas Bahia’s official card page and select “Peça já o seu cartão.” Confirm you are on the official website before entering any personal information.
- Complete the proposal form with your CPF, full name, date of birth, contact details, and address. The issuer may request additional documentation to validate identity and income.
- Review and accept the terms and privacy notices. Check the tariff sheet and the card’s contract highlights (rates, fees, and financing modalities).
- Submit for credit analysis. The issuer reviews your information and decides whether to approve and what limit to grant.
- Receive the decision via email/SMS/app. If approved, your card is sent to the registered address. The PIN (senha) may arrive separately for security.
- Unlock and start using. After receiving the physical card, use the app or call the activation line to desbloquear. Set alerts and due-date reminders to avoid interest.
Tip: If you intend to use installments frequently, evaluate whether the benefits at Casas Bahia (e.g., promotional parcelamentos) meaningfully offset the financing cost versus alternative credit forms.
Check Before You Apply For a Casas Bahia Credit Card
If you usually pay the full statement, the annual fee and benefits become the decisive factors.
For any financing (fatura parcelada, Parcelado Fácil, store installments outside promotions), compare CET with other credit options you have access to.
Weigh the anuidade against how often you shop at Casas Bahia and how much value the installment promos and retailer perks add to your routine.
Apply only on the official site or via official app stores. Beware of phishing pages or messages that ask you to share codes or passwords.
Reviews
Recent, real-world feedback about the Casas Bahia credit card.
Issue resolution quality (overall Bradescard):
Reclame AQUI’s 6-month dashboard shows Bradescard’s service rated around 8.0–8.2/10 (“ÓTIMO”) by consumers who evaluated resolutions—an indicator that many cases do get solved after contact.Centralized app for Bradesco/Bradescard cards:
Users highlight that the Bradesco Cartões app supports both Bradesco and Bradescard products (invoice, limit, tracking, etc.). This is the official app entry, which many Casas Bahia cardholders use.Installments and store offers:
Positive comments often reference in-store financing and periodic promos as the main reason to keep the card. (Promotions vary over time; verify at checkout.)
Conclusion
The Casas Bahia credit card is issued by Banco Bradescard S.A., bringing the scale and systems of a major issuer to a retailer-focused product.
Before you apply, review the tariff sheet, understand how rotativo and installment options affect your total cost, and confirm the annual fee.
If the benefits fit your profile, you can apply online today and manage your account through Bradescard’s channels with the phone numbers listed here.
Disclaimer: This article is for informational purposes only and is not financial advice. Product terms, eligibility criteria, fees, limits, and interest rates may change at any time. Always review the current contract and tariff sheet provided by the issuer during your application and consult a licensed professional if you need personalized financial guidance.
